At Schumm.online, we strive to provide you with reliable and timely shipping. This Shipping Policy outlines the details of our shipping processes, rates, and delivery timelines to ensure you have a seamless shopping experience.

1. Shipping Destinations

Schumm.online ships to all states within the United States. Unfortunately, we currently do not offer international shipping.

2. Shipping Rates

We offer the following flat-rate shipping for all orders:

• Standard Shipping: $6.99 per order

Please note that shipping fees are non-refundable, except in cases where the item is defective or we have sent the wrong product.

3. Shipping Timeframes

• Order Processing Time: Orders are processed within 1-3 business days after purchase. During peak periods or promotions, processing times may be slightly longer.

• Delivery Time:

  • Standard Shipping: Estimated delivery time is 5-10 business days once your order has been shipped.
  • Tracking: A tracking number will be provided via email once your order is shipped, allowing you to track the progress of your delivery.

Please note that weekends and holidays are not counted as business days for shipping purposes.

4. Shipping Carriers

We work with trusted shipping carriers, including USPS, UPS, and FedEx, to ensure that your order is delivered securely and on time. The specific carrier used for your order will depend on your shipping address and the service that offers the best delivery speed and cost.

5. Order Tracking

Once your order has been shipped, you will receive an email with the tracking number and a link to track your package. You can also track your order by logging into your Schumm.online account and viewing your order history.

6. Delays and Issues

While we do our best to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as extreme weather, postal delays, or high-demand periods. If your package is delayed, please wait for the estimated delivery time to pass before contacting us.

• Lost or Stolen Packages: Schumm.online is not responsible for packages lost or stolen after being marked as delivered. Please ensure that your shipping address is secure. If you believe your package was lost or stolen, contact the shipping carrier directly with your tracking number.

• Incorrect Shipping Address: If you enter an incorrect shipping address at checkout, contact us immediately at [email protected] or +1 08 – 365 – 0236. We can update the address if the order has not yet been shipped. Schumm.online is not responsible for orders delivered to an incorrect address due to customer error.

7. Shipping Restrictions

Certain items, such as hazardous materials or restricted products, may be subject to shipping restrictions. If your order includes any restricted items, we will notify you, and the affected products may be removed from your order.

8. Contact Us

For any questions or concerns regarding shipping, please contact us using the information below. Our customer service team is available to assist you.

Address: 21519-21531 Harper, Saint Clair Shores, MI 48080
Phone: +1 08 – 365 – 0236
Email: [email protected]
Business Hours: Monday – Saturday: 09:00 am – 09:00 pm (Closed on Sundays)